Companies do replace their email client from Google to Outlook and vice versa especially during merger/acquisitions scenarios, user-friendliness, lower costs, and 'n' number of other reasons.
There is absolutely nothing to worry about if this is the case for your Hypercontext account. Simply, drop us a request with the following details and we got you covered 🙌 (please do make sure it is the administrator of your account who is reaching out to us though)
What is your new Email Client - (Google / Outlook)
Would you like to change your authentication method as well, if yes what is your preferred (Google/ MS Teams / Work email / Slack)
Is there a domain change for the members who are active in your Hypercontext account - (Yes / No)
If there is a domain change, have their email addresses changed - (Yes / No)
List down all the current and new email addresses if their email addresses have changed
Once we have the information, we will do the needful and drop a confirmation back.
*These changes will not cause any loss of data added to your account
And of course, our team is working on self-serve options as well to mitigate the resolution time to give the best user experience for our customers. Await for more info on this 😱